Ed Okugawa, Regional Director of the US West, which includes everything west of the Rockies, oversees Regional Technical Leaders in all disciplines. He is responsible for tracking and coordinating expert workload, marketing, and the financial performance of the Region, with the ultimate goal of providing exceptional customer service to our clients.
Ed is a highly knowledgeable and resourceful team leader with more than 25 years of previous experience in the insurance sector. He has a proven ability to reduce costs, improve efficiency, and enhance service through operations management and employee training. Ed has built strong relationships with forensic experts, including claim specialists, executive teams, and attorneys to optimize claim results. He excels in detail-oriented positions requiring consummate organization and time management and demonstrates reliability and problem-solving abilities in every leadership role.