Insurers

Insurance claims are evolving. They are larger, more complex, and more interconnected than ever before. For insurers, claim professionals, and their clients, the stakes are high—not only financially, but also in terms of reputation, trust, and customer satisfaction. Every claim represents a story, and each story carries with it uncertainty, risk, and pressure to reach resolution quickly and fairly.

At Envista, we understand that claims are not simply about cost containment. They are about expediting resolution, uncovering the truth, supporting the insured, and reducing uncertainty. Our role is to provide clarity in the midst of complexity. Through our global team of experts, cutting-edge technology, and proven methodologies, we help insurers navigate claims with speed, accuracy, and confidence.

Whether the issue involves a catastrophic event, a complex equipment failure, a suspected case of fraud, or a highly technical digital investigation, Envista delivers the specialized knowledge and guidance claim professionals need to make informed decisions.

The Challenge Facing Today’s Insurers

Claims are no longer straightforward. They often involve multiple stakeholders, interdisciplinary expertise, and litigation potential. For example, a fire loss may require a fire investigator, an electrical engineer, a construction consultant, a digital forensics expert, and a cost analyst—all working in concert. Similarly, a machinery breakdown may require not only technical engineering knowledge, but also insight into regulatory compliance, safety protocols, and the financial implications of downtime.

The industry has also seen a rise in fraud, subrogation opportunities, and complex liability disputes. This means insurers need trusted partners who can quickly gather evidence, analyze data, and provide defensible, expert-backed conclusions.

Who We Serve

We are proud to support a wide variety of insurance professionals, each with unique needs:

• Property Adjusters (private, public, and independent): Helping evaluate losses, determine repair feasibility, and assess subrogation potential.
• Casualty and Liability Adjusters and Examiners: Providing clarity in bodily injury, product liability, and general liability claims.
• Boiler and Machinery Specialists: Investigating failures, mechanical breakdowns, and complex equipment losses.
• Inland and Ocean Marine Surveyors: Delivering expertise in cargo losses, vessel damage, and transportation-related claims.
• Subrogation and Recovery Professionals: Identifying opportunities for recovery through root-cause analysis and liability assessments.
• Special Investigation Units (SIU): Supporting fraud detection and prevention with forensic expertise and digital evidence.
• Lloyd’s of London Market: Serving one of the world’s most sophisticated insurance hubs with global expertise and localized knowledge.

Our ability to understand all sides of a claim allows us to offer balanced, defensible insights that adjusters, underwriters, and counsel can rely on.

Our Specialized Services

Catastrophe Response and Damage Evaluations

When disaster strikes—whether hurricanes, earthquakes, floods, or large-scale fires—speed is critical. Envista deploys rapid-response teams who can be on the ground quickly to assess damage, document conditions, and begin the evaluation process. Our experts work closely with insurers to determine scope of loss, estimate costs, and identify repair vs. replacement opportunities.

Forensic Engineering and Failure Analysis

Our forensic engineers investigate equipment, structural, and material failures across industries. From determining the cause of a collapsed beam to analyzing the breakdown of a manufacturing line, we provide detailed, evidence-based findings that inform both liability and recovery strategies.

Digital Forensics

Envista’s digital forensics team retrieves, preserves, and analyzes data from computers, mobile devices, and cloud systems. Whether investigating fraud, cyber incidents, or employment-related claims, our experts provide insight into digital activity that can make or break a case.

Fire and Explosion Investigations

Determining the origin and cause of fires is critical for property, casualty, and liability claims. Our certified fire investigators use industry-standard methodologies, advanced imaging, and laboratory analysis to establish facts and support recovery efforts.

Equipment Loss Consulting

When equipment fails or data is lost, insurers must evaluate the cost of repair, replacement, and downtime. Envista’s consultants specialize in analyzing complex systems—from medical equipment to industrial servers—and providing accurate cost assessments to support claims decisions.

Global Reach, Local Expertise

With offices and experts around the world, Envista brings a global perspective to local claims. Our network allows us to mobilize quickly, provide culturally relevant insights, and tap into a deep bench of specialists across disciplines and geographies.

Whether serving a local property adjuster in North America, supporting a marine survey in Asia, or collaborating with Lloyd’s syndicates in London, we deliver the same level of professionalism, consistency, and quality.

Why Insurers Choose Envista

• Breadth of Expertise: Hundreds of experts across disciplines.
• Proven Processes: Rigorous methodologies and defensible findings.
• Innovation: Technology-driven solutions that save time and money.
• Global Presence: Local knowledge with international reach.
• Trusted Partner: A reputation built on accuracy, integrity, and results.

At Envista, we provide more than answers—we provide Certainty in an Uncertain World.