Ransomware Removal Services

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A ransomware attack involves a cybercriminal utilizing malicious software to encrypt or otherwise block a user or organization from accessing their own data in order to extort money from the victim.  Until the victim pays the ransom, using cryptocurrency like Bitcoin, they are locked out of their own systems.  The inability to access data can be devastating to the reputation of an organization, rendering them incapable of performing even the most basic of business functions.  This can lead to extensive business interruption, data loss, and even damage to physical property.  

During this time, the bad actor is using the computer user’s credentials to access data, including shared drives or shared files.  Many times, clients need access to a company that can not only communicate with the bad actors but facilitate a resolution to get back in business.  And that’s where Envista comes in—we provide services for all of this, while maintaining everyone’s anonymity. 

Ransomware Emergency Services

When a business goes down due to an attack time is of the essence.  We provide ransomware recovery emergency services 24/7 year-round, to get you back up and running--fast.  To report an incident, fill out our contact form.

Types of Ransomware

While ransomware is continually evolving and being spread in various ways by bad actors, all strains generally rely on the same tactics to attack and render valuable collateral useless. There are two main types of ransomware: Locker Ransomware – an attack that locks an entire device; and Crypto Ransomware – an encryption of data and files. Both require ransom payment for device freedom. Within those two types there are hundreds of variants of ransomware strains and some of the most common include: 

  • Bad Rabbit: Bad Rabbit is a strain of ransomware that can spread through Adobe Flash updates on fraudulent websites.  This type of ransomware typically demands Bitcoin or other forms of payment in order to gain back access to the device. 
  • CryptoLocker: CryptoLocker is the most common type of ransomware that has been around, in some form or another, for over 20 years.  This type of ransomware encrypts victims’ files until a ransom payment is made. 
  • GoldenEye: GoldenEye spreads itself through an infected software download targeted toward human resources departments, which silently launches a function to encrypt files on a computer and allows the modification of the users' hard drive master boot record. 
  • Jigsaw: Jigsaw locks and deletes files on a device until the required ransom is paid.  The longer it takes the victim to pay the ransom, the worse the damage gets. 
  • WannaCry: WannaCry is the most widespread strain, finding itself across the globe, infecting over 100,000 computers.  This type of ransomware exploits Microsoft Windows devices through what cybercriminals call, EternalBlue – a type of malware that encrypts device files. 

Removing Ransomware

Removing ransomware is a multi-stage process, requiring specific tools, assets, and expertise to be in place long before the ransomware attack occurs. The roadmap to recovery includes:

  • Establishing an anonymous line of communication with the bad actor.
  • Obtaining “proof of life,” or the ability of the bad actor to prove the private key sent actually decrypts or can restore the victim’s data by sending sample files selected by our experts.
  • Minimizing financial exposure and brokering a resolution of the demand.
  • Forensically examining the provided decryption utility to ensure there isn’t any hidden malicious code contained inside.
  • Assisting the victim in decrypting and restoring their data using the decryption utility.

Ransomware Experts

Envista Forensics has been providing forensic consulting solutions for insurance professionals, legal professionals, and businesses since the 1980s. Our cyber experts are highly experienced in all areas of digital forensics including computer forensics, ethical hacking, ransomware, and cybersecurity. Envista uses only qualified experts, and offers even more advanced internal training, to perform our ransomware recovery services.

Ransomware Investigation Service Features Include:

  • A full-service solution. We operate and conduct all parts of this process, including brokering the resolution, all in-house. We do not outsource.
  • 24/7 emergency services available to handle any incident, no matter the amount.
  • Minimizing financial exposure for the victim and ensuring the key's validity prior to any transaction.
  • Maintaining access to our own account to assist with resolution.
  • Cost-effective solution, as we do not charge a percent of the amount you’ve been asked to pay, we charge based solely on the services provided.
  • Analysis of a cyber breach event can also be performed in conjunction to a ransomware event. If required, this additional service can be performed to determine the “how did this happen?” questions that usually arise.