Fire at global telecommunications R&D facility damages high-end IT equipment, Dallas, TX

August 25, 2015

Equipment Loss Consulting, Fire Origin and Cause, Electrical Failure Analysis


A fire in the 40,000 sq. ft. server room of a leading telecommunications company’s R&D facility resulted in $100 million dollars in claimed damage. Envista's electrical/mechanical engineering team was deployed to assess damage to equipment and provide recovery options.


The Envista Forensics team, along with equipment restoration division TekPro Global, inventoried the damaged server and telephony equipment to provide a realistic assessment of damage. Recovery plans, including equipment decontamination, were developed to minimize business interruption.


The recovery process, managed in collaboration between Envista and TekPro Global, was completed over several months; throughout this process, a live working environment was maintained. Moreover, the proposed equipment restoration techniques that were carried out by Envista and TekPro Global experts allowed for the claim to be settled for less than 5% of original estimates.

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